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Program: DEPARTMENT OF AGING

Agency: CALIFORNIA DEPARTMENT ON AGING

Description

Administers programs for older adults, adults with disabilities, caregivers, and residents in long-term care facilities. Offers the following services:

  • Senior Information Line - links older Californians and their caregivers to local information and assistance. Calls are routed to the local Area Agencies on Aging.
  • Long-Term Care Ombudsman Crisis Line - 24/7 hotline that receives complaints from residents residing in long-term care facilities.
  • HICAP Information Line - offers information on Health Insurance Counseling and Advocacy Program that serves current Medicare beneficiaries.

More information:

Aging and Disability Resource Connection, here

Eligibility

Older adults, 60 years and above, adults with disabilities, caregivers, and residents in long-term care facilities

Application Process

Call for intake

Documents

None

Fees

No fee

Service Areas

  • State of California

Phone

(800) 231-4024 24/7 Long-Term Care Ombudsman Crisis Number
(800) 510-2020 Area Agency on Aging Information Number

Hours

Mon 8am - 5pm;
Tue 8am - 5pm;
Wed 8am - 5pm;
Thu 8am - 5pm;
Fri 8am - 5pm;

Website

https://www.aging.ca.gov/

Address

2880 Gateway Oaks Drive Suite 200, Sacramento, CA, 95833

Disabilities Access

Potential limitations to access - call for details

Address

2880 Gateway Oaks Drive Suite 200, Sacramento, CA, 95833

Get Directions

Listing Managed by: 211s of California | Print Listing

Information last updated: 2025-03-28T00:00:00

Search for other providers of these services:

Long Term Care Ombudsman Programs
Area Agencies on Aging

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