Program: MEDI-CAL MEMBER AND PROVIDER HELPLINE
Agency: CALIFORNIA DEPARTMENT OF HEALTH CARE SERVICES (DHCS)
Description
Answers questions about Medi-Cal and accepts reports of problems with benefits. Assists with the following:
- Learning how to apply for Medi-Cal
- Learning about Medi-Cal services
- Finding a health care provider
- Filing a complaint
Eligibility
Individuals and providers who have questions, need help or need to report a problem about Medi-Cal.
Application Process
Call, must have the Medi-Cal Member's beneficiary ID number or the last four digits of the Member's Social Security Number AND the Member's date of birth (two-digit month and four-digit year ex: 12/1961)
Documents
Beneficiary's ID number or last four of Member's social security number.
Fees
No fee
Service Areas
- State of California
Phone
| (800) 541-5555 | Medi-Cal Helpline |
Hours
Mon 8am - 5pm;
Tue 8am - 5pm;
Wed 8am - 5pm;
Thu 8am - 5pm;
Fri 8am - 5pm;
Website
Address
MAIN OFFICE
1501 Capitol Avenue, Sacramento, CA, 95899
Disabilities Access
Potential limitations to access - call for details
Address
1501 Capitol Avenue, Sacramento, CA, 95899
Listing Managed by: 211s of California | Print Listing
Information last updated: 2024-07-15T00:00:00