Program: DIAL-A-RIDE/ADA PARATRANSIT
Agency: THOUSAND OAKS TRANSIT
Description
Offers door-to-door Dial-A-Ride program for persons 65 years of age or older. Also for individuals who hold an Americans with Disabilities (ADA) card.
ADA certified clients:
The Americans with Disabilities Act (ADA) is a Federal Law that prohibits discrimination based on one's disability in regard to employment, public services, and transportation. The ADA guarantees people with disabilities equal access to public transportation. Public transportation providers cannot refuse service to those with disabilities.
Eligibility
Must be 65 years of age or older or must have Americans with Disabilities Act (ADA) card as proof of disability.
To become eligible to use any ADA transportation service in Ventura County, client must complete an application for ADA eligibility certification. The application requires client (or someone completing the form on client's behalf) to explain why applicant is unable to use the regular public bus service.
ADA certification process:
. Requirements:
-Must have a temporary or permanent disability
-An application must be filled out describing their disability or condition that prevents them
from using a fixed bus route
-Application requires signature from healthcare provider.
-An in person assessment must be done once application is submitted
. Application can be found online https://www.goventura.org/getting-around/ada-certification/
. Phone Number: 888-667-7001
Application Process
Call for reservation.
Visit https://www.goventura.org/getting-around/ada-certification/ to apply for ADA certification. Mail or fax completed application to VCTC's ADA Certification Coordinator using the contact information on the back of the form. Once application is submitted to the ADA Certification Coordinator, client will be contacted for an in-person interview. During the interview client will be asked to answer some questions about their disability or condition. Photo ID will be taken for ADA card/ID.
Documents
Proof of age.
Fees
$4.00 each way
Service Areas
- City of Westlake Village
- City of Thousand Oaks
- City of Newbury Park
- City of Moorpark
Phone
| (805) 375-5467 | Dial-A-Ride Reservations Line |
| (888) 667-7001 | ADA Application Line |
Hours
Dial-A-Ride Operation Hours:
Monday-Friday: 5am-7:30pm
Saturday and Sunday: 7am-7:30pm
Customer Service Hours:
Monday to Friday: 4:30am-8:30pm
Saturday: 6:30am-8:30pm
Closed on Sundays
Website
Address
265 South Rancho Road, Thousand Oaks, CA, 91361
Disabilities Access
Fully accessible to individuals using mobility aids
Address
265 South Rancho Road, Thousand Oaks, CA, 91361
Listing Managed by: 211 Ventura | Print Listing
Information last updated: 2025-04-22T00:00:00