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Program: CALAIM ENHANCED CARE MANAGEMENT SERVICES

Agency: CONEJO HEALTH

Description

Offers enhanced care management services to residents of Ventura County.

Population of Focus-Adult:

  • Adults with Serious Mental Health and/or SUD Needs
  • Adults at Risk for Avoid Hospital or ED Utilization
  • Families or Unaccompanied Children and Youth Experiencing Homelessness
  • Adults Without Dependent Children/Youth Living with Them, Experiencing Homelessness

Population of Focus- Children and Youth:

  • Children and Youth at Risk for Avoidable Hospital or ED Utilization
  • Children and Youth with Serious Mental Health and/or SUD Needs
  • Families or Unaccompanied Children and Youth Experiencing Homelessness

Eligibility

Must be enrolled in Gold Coast Health Plan or under presumptive authorization for Medi-Cal in Ventura County.

Application Process

Call to apply.

Individuals or referring providers can call 818-390-9444 or 850-SUD-ASAP (850-783-2727) or email ECM@conejohealth.com to begin the intake process.

Initial Assessment: A Conejo Health Navigator will conduct a basic needs assessment, verify ECM eligibility, and begin delivering immediate support services.

Comprehensive Assessment & Care Planning: Within the first 30 days, the Navigator will complete a comprehensive assessment, develop a person-centered care plan, and submit an authorization request to Gold Coast Health Plan (GCHP).

Automatic Initial Coverage: Members receive up to 30 days of ECM services automatically, regardless of authorization status.

Ongoing Engagement: Conejo Health plans for at least two meaningful touchpoints per month to support progress, coordinate care, and adjust the care plan as needed.

Documents

None

Fees

No fee. Accepts Medi-Cal.

Service Areas

  • Ventura County

Phone

(818) 390-9444 Opt 2
(850) 783-2727 24/7 Answering Service

Hours

24/7 services

Website

https://www.conejohealth.com

Disabilities Access

Not applicable

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Listing Managed by: 211 Ventura | Print Listing

Information last updated: 2025-10-03T00:00:00

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