What is 2-1-1 Ventura County?
2-1-1 Ventura County, a program of Interface Children & Family Services, is the comprehensive information and referral service for Ventura County. We connect over 30,000 Ventura County callers and texters each year with information about health and human services available to them.
2-1-1 Ventura County phone and text services are available 24 hours a day, 7 days a week. 2-1-1 is available in 150 languages through phone interpretation services.
Launched on February 11, 2005, 2-1-1 Ventura County was the first live 2-1-1 in the state of California. Interface added texting to 2-1-1 “call or click” services in February 2017, becoming one of few 2-1-1s nationwide to offer two-way texting available 24/7 in English and Spanish. 2-1-1 Ventura County also provides resources to over 3,000 unique visitors each month through the 211Ventura.org website.
During times of disaster, 2-1-1 provides incident-specific information in coordination with local emergency services, including road closures and shelters both locally and nationwide.
2-1-1 Ventura County provided Call & Text support for these 2017-2018 major events
- Hurricane Harvey
- Hurricane Irma
- Las Vegas Route 91 Festival
- North Bay Wildfires
- Thomas Fire/Montecito Mudslide
- Carr Fire
- Borderline Bar & Grill Incident
- Camp Fire
- Hill Fire and Woolsey Fire
Frequently Asked Questions
Q: What is 2-1-1?
A: 2-1-1 is a FREE service that connects community members to information about critical health and human services available in their community. 2-1-1 is available 24 hours a day, 7 days a week. 2-1-1 utilizes both bilingual Call Specialists and a phone based translation service to offer 2-1-1 information and referral in over 150 languages. 2-1-1 also provides incident specific information during times of disaster, including road closures and shelters.
Q: How can I access 2-1-1?
A: BY PHONE: Dial 2-1-1 from a landline or cell phone in Ventura County or by dialing our toll-free number (800-339-9597). BY TEXT: Text your zip code to 898-211. ONLINE: Search the 2-1-1 resource database online at www.211ventura.org (or by clicking “Home” on this page). 2-1-1 Ventura County does not accept walk-in visitors.
Q: What if I need to find services in another area?
A: When you dial 2-1-1, let the Call Specialist know the area you need services for and we will gladly give you the toll-free number to the 2-1-1 service for that area. You can also find the toll free number for 2-1-1 services across the country at http://www.211.org.
Q: How does calling 2-1-1 work?
A: The 2-1-1 dialing code has been designated by the Federal Communication Commission for community information and referral services, just as 9-1-1 is set aside for emergency services. When you dial 2-1-1 from a landline or cell phone, your phone provider directs your call to the local 2-1-1 provider.
Thank You to 2-1-1 Ventura County Supporters
2-1-1 Ventura County provided by Interface Children & Family Services in partnership with County of Ventura, First 5 Ventura County & United Way Ventura County is supported by: Dignity Health, Kaiser Permanente, Ventura County Community Foundation, Semtech Corporation and the Cities of Camarillo, Ventura, Oxnard, Simi Valley, Port Hueneme, Moorpark, Ojai, Thousand Oaks, Santa Paula, and Fillmore.