Medi-Cal Navigator Outreach and Enrollment

To connect with a Navigator for assistance please call 211

Interface Medi-Cal program is a service offered to all Ventura County residents in need of health care benefits. The program is designed to personally assist Ventura County residents through the Medi-Cal enrollment process. All Medi-Cal Navigators are bilingual, and our phone lines are open Monday – Friday from 9am to 4pm. Services include Screening, Intake, Medi-Cal Resource and Assistance Services, and Case Management.

Call 211

Make an appointment online

Text "Medical" to 211-211

Cost for Medi-Cal?

Many Medi-Cal recipients have no monthly premium, no co-payment, and no out-of-pocket costs for medical services. Some recipients will have an affordable monthly premium.

What is Medi-Cal

Medi-Cal is the Medicaid health care program in California. Medi-Cal offers free or low-cost health insurance coverage for eligible, low-income California residents. The coverage provided through Medi-Cal pays for many medical services.

FAQ

What is Medi-Cal renewal?

What changes must be reported to keep my Medi-Cal coverage?

Any changes to your household must be reported. Some examples include changes to individuals in the household and address changes. If you are unsure of what to report, you may contact the Ventura County Human Services Agency:

For information about your case: 1.888.HSA.4.INFO (1.888.472.4463), 24 hours a day for automated information, or 8 a.m.-5 p.m., Monday–Friday, for assistance from a customer care representative.
For general information: 1.866.904.9362, 8 a.m. – 5 p.m., Monday-Friday

Do I need to report any household changes to keep my Medi-Cal coverage?

Yes, you are required to report any changes in your household to your local county office. These changes include income, if someone becomes pregnant, a new household member, and any changes to your address, This may help ensure that you continue to receive your Medi-Cal coverage after the end of the federal COVID-19 public health emergency. You may contact the Ventura County Human Services Agency at the number above.

Do I Qualify for Medi-Cal?

Medi-Cal is free or low-cost health coverage that is available to some Californians. It covers adults, families, older adults and people with disabilities who meet income requirements.

Gold Coast Health Plan (GCHP) does not decide if you qualify for Medi-Cal. For most Ventura County residents, the Human Services Agency (HSA) does. But if you have Medicare or SSI, the Social Security Administration (SSA) will determine if you get supplemental coverage through Medi-Cal.

To learn if you qualify for Medi-Cal, call:

Ventura County HSA: 1.888.472.4463. If you use a TTY, call 1.800.735.2929.
SSA: 1.800.772.1213

You can also check your Medi-Cal eligibility online.

How to Apply for Medi-Cal

What Happens After You Apply

It may take up to 45 days for the HSA or SSA to determine if you qualify for Medi-Cal. But you may still receive care while your application is pending.

To get care, you can:

Go to a hospital if you have an emergency.
Visit the Ventura County HSA’s office. You may be able to get a temporary Medi-Cal card.
Get Medi-Cal coverage from certain doctors or clinics. Pregnant women and children can get this coverage.

Once you get Medi-Cal, your benefits will renew each year. Renewal will take place with no effort from you if you did not have a change affecting your eligibility.

Please keep in mind that:

HSA takes care of renewals.
SSA will handle them if you have Medicare or SSI.
You may get a renewal letter asking for more information. Be sure to return it by the due date.

The Medi-Cal Project

To connect with a Navigator for assistance please call 211

Cost for Medi-Cal?

What is Medi-Cal

FAQ

Home

Contact Us

Newsroom

Connect With Us